Privacy Policy

Last updated: 2024-06-05

Introduction

At Thingwala (Pty) Ltd we respect the privacy of our users. This Privacy Policy document contains types of information that is collected and recorded by Thingwala (Pty) Ltd and how we use it.

Personal Data We Collect

When you purchase a product from us, we collect the following personal data:

  • Email address
  • Full name
  • Phone number
  • Billing address
  • Courier delivery details

When you make use of the Console at console.thingwala.com, we collect the following personal data:

  • Email address
  • Given name
  • Family name

You may also choose to link smart devices to our cloud services, which involves uploading activity data from your devices to our servers.

Use of Your Personal Data

The personal data we collect is used for the following purposes:

  • Providing our services to you.
  • Improving and personalizing our services.
  • Communicating with you, such as by sending you emails about your account or service changes.

Storage and Security of Data

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Data Disclosure

We may disclose your personal information in the following circumstances:

To Comply with Legal Obligations: We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

To Protect and Defend Our Rights or Property: We may disclose your information to protect and defend the rights or property of Thingwala (Pty) Ltd.

During Business Transitions: Information about our users, including personal information, may be disclosed and otherwise transferred to an acquirer, successor, or assignee as part of any merger, acquisition, debt financing, sale of company assets, or similar transaction, as well as in the event of an insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets.

Changes to Our Privacy Policy

We keep our privacy policy under regular review and place any updates on this web page.

Contact

If you have any questions about this privacy policy, you can contact us:

  • By email: info@thingwala.com